FAQs

Is Aléthea’s a family run business?

Yes, our business got its name from our great grandmother, Alethea, who was known in Kozani, Greece for her homemade confections. We continue that “homemade” tradition, and produce our own chocolates and confections, from the purest and the finest ingredients.

Many of our chocolate creations are hand-dipped, with nearly everything being made by hand, the old fashioned way. You can see, smell, and taste the difference when you keep to the traditional techniques we learned from Alethea. She had the right idea, and it’s still the best way to make chocolates today.

Where is your factory?

Our factory is adjacent to the chocolate Shop. We make all of our own confections, by hand, on the premises.

We couldn’t have achieved the quality we have, if the factory was not under our constant, personal supervision. Our customers also get the advantage of having the freshest product available. It is literally just steps from where we make it, to our Retail Shop. This allows us to make new product every day. We only have to wait until it cools to the right temperature, before taking it up front to our display cases.

Can you guarantee your products are safe for people with food allergies?

Aléthea’s chocolates are handcrafted in our own facility, where tree nuts, peanuts, milk & wheat are used in other products. So even though, we are very careful to avoid cross contamination, & the risk is slight, we can not absolutely guarantee it.

Do you have an ice cream parlor?

Yes, we have a wonderful Old Fashioned Ice Cream Parlor. It’s an excellent place to sample our “Homemade Truffle Hot Fudge” sauce, which has been enjoyed now for a half a century! If you’re not in the area, you can always order it online, from our web site.

Do you sell all of your products online?

No, not all of them, but anything that you don’t see on line, is just a phone call away. You can order direct from the ChocolateShop @ 716-633-8620

You say that your chocolates are unconditionally guaranteed. What does that mean?

It means that we are so confident about how our confections are made, that we unconditionally guarantee, that they are fresh when they leave our factory.

When is Aléthea’s open?

Our Chocolate Shop is open from 10:00 a.m. to 10:00 p.m. seven days a week , except for the following Holidays: Thanksgiving Day, Christmas Day, New Years Day, & Easter Sunday.